My husband and I purchased a Kinetico water system last summer and we are thrilled with it. Mark Schreiber came to our home to show us the product. We could both see that Mark stood behind the product and believed in the product. Mark was an excellent representative of your company and probably spent over an hour with us answering all of our questions. We took a while to decide and Mark continued to stay in contact and showed patience while we decided. Dean Roberts hooked up the Kinetico and he was also exceptional, did an excellent job per my husband and just like Mark had an excellent professional and friendly attitude. I will definitely recommend your product and service!!