The Kinetico warranties are always among the industry’s longest.  In a world where most equipment has an extremely limited 1-5 year warranty window, our Premier Series Softeners and K5 Reverse Osmosis systems are backed by a factory warranty on the parts, even including reverse osmosis membranes, for up to 10 years!

Please find the warranty information for our most common equipment as below.

Kinetico Premier Series Residential Water Softeners

Ten years on all parts, including Macrolite® filtration media, ion exchange resin*, Kinetico by-pass valves and prefilter assemblies, except as otherwise noted below. Ten years on the polyglass resin/media tanks and regenerant storage tank. (*When oxidizing agents are present, the softener must be a Kinetico Q850 or Q850 OD or be preceded by a Kinetico Dechlorination or CRS 1100 System. Additionally, the carbon or Sulfaban™ media in these systems must be maintained and replaced according to the system’s operating instructions. If these conditions are not met, the ion exchange resin is not covered.)

Full Warranty Details

Kinetico K5 Reverse Osmosis Drinking Station

A. Installed following a Kinetico Water Softener (Kinetico K5 Drinking Water Station feed water must first pass through a Kinetico water softening system.) Ten years on all parts, including reverse osmosis tank and faucet. Ten years on the reverse osmosis membrane.

B. Installed separately Ten years on all parts, including reverse osmosis tank and faucet. Four years on the reverse osmosis membrane. Kinetico Commercial Reverse Osmosis Systems applied residentially are not covered by this limited warranty. (See Limited Warranty for Commercial Applications.)

Full Warranty Details

Kinetico Signature Series Residential Water Softeners

Five years on all parts, ion exchange resin*, and Kinetico by-pass valves and prefilter assemblies, except as otherwise noted below. Five years on the polyglass resin/media tanks and regenerant storage tank. (*When oxidizing agents are present, the softener must be preceded by a Kinetico Dechlorination or CRS 1100 System. Additionally, the carbon or Sulfaban™ media in these systems must be maintained and replaced according to the system’s operating instructions. If these conditions are not met, the ion exchange resin is not covered.) Full Warranty Details

Kinetico Essential Series Residential Water Softener

https://h2odoctors.com/media/Premier_Series_Warranty.pdf