Water Softeners by Kinetico

Now Offering Virtual Water Testing – Saturday, March 21st, 12:00 PM

We are now offering our FREE water testing services via a virtual appointment.

• Simply select the “In-Home Estimate” or “Free Water Test” feature on our website and indicate you would like a virtual appointment in the comments box when you schedule.
• Our team will send you instructions on how to take your own water sample, which you can place outside your home for collection by our technicians.
• At your scheduled time, we will conduct a virtual appointment and test your water via web-cam, Facetime, or another video conferencing system live for you to see.

Today and every day, your health is our focus! Why not make the most of this extra time at home, give the kids a science lesson they’ll never forget, and cross quality water off your checklist today!

Schedule Now!

Protocol Changes – Monday, March 16th, 5:00 pm

Today and every day, the health of your family and your workforce is our top concern. In response to the growing concerns over COVID-19, we have implemented the following practices to help foster a safe and clean environment – both in our office and in your home or workplace.

Employee Health

• Employees have been informed of the signs and symptoms of COVID-19. Employees showing any signs of illness have been directed to not come to work or enter customer homes/workplaces, and to seek necessary medical care.
• Standard recommendations to prevent the spread of infection have been reviewed with all Water Doctors team members including regular hand washing, social distancing, and best practices for disinfecting work supplies, office areas, vehicles, and equipment.

In-home Visits

• Our team continues to serve our clients for service and salt delivery visits.
• Prior to arrival at your location, we will be calling or emailing to confirm that no one in the home/workplace is showing signs of illness. If an individual is symptomatic, we will work with you to reschedule your appointment as soon as medically indicated.
• Our team will arrive at your home prepared with additional supplies such as gloves and sanitizer and will clean all areas of the home they interact with during the installation.
• Service technicians will be disinfecting all testing equipment, technology screens, and other supplies.
• All payments using credit cards are called in or paid via emailed invoice.
• For salt delivery, all orders will be dropped off outside or in the garage. We will not be taking orders to the basement.

Virtual Sales Appointments

• Our team will continue to work with our prospects to solve their water quality issues.
• All sales appointments will be conducted virtually via webcam, FaceTime, or another video conferencing system.
• All payments using credit cards are called in or paid via emailed invoice.

Water Doctors Office

• Our office remains open for pickup of supplies and salt. We are disinfecting all hard surfaces daily and minimizing contact whenever possible.
• Should you prefer to stay in your car, our team will deliver items to your vehicle. Simply call ahead to 262-549-7733 and we will make arrangements.

As the situation progresses, we will keep you informed of any changes to our policies or protocols. We are closely monitoring updates and recommendations from the Centers for Disease Control and the World Health Organization, as well as local officials.

Thank you for your trust in the Water Doctors team. If you have any questions or concerns, please do not hesitate to reach out to us.

Sincerely,
John Atlee – Owner